Frequently asked questions

1. What do we provide?

Home3ds is providing virtual reality services such as 2D, 3D floor plans, 3D Archilogic Model, 360 Virtual Tour Design, 3D Interactive Walking Tour, Virtual Tour, Interior Rendering. , CGI rendered with real estate agents, developers, professional or amateur photographers and online retailers wanting to showcase their products with professional imagery.

2. What should I do if I want to change something?

We build reviews and comments to help you clearly communicate your project. You can share with us if you want to adjust something in your project. We can redo changes such as adjusting measurements, moving views, adding text labels for free. Please note that if you require a design change, additional charges may apply. In case you require additional changes after the final version is produced, additional fees will be determined based on the changes you request.

3. What is your turnaround time?

2D floor plan is delivered within 1 working day and 3 working days for other products. We can also provide express delivery upon request. For some complex cases, we may need more time to process. In such cases, we will notify you after receiving your request within 12 hours.

4. Can Home3ds support my brand?

There is no Home3ds logo and brand information in the last delivery. We support adding logos, colors, fonts, disclaimers, or other fixed content shared in your order at no extra charge.

5. How can Home3ds help me boost house selling?

Home3ds is the best solution for your real estate advertising strategy. We offer simple to complex services at the highest quality, speed and innovation. Photo editing, virtual staging, interior and exterior rendering are our strengths. We use technology to deliver results to grow our customers.

6. How do I receive my order?

Shipments will be shared in your account dashboard. Processed products will be updated in the dashboard for you to review and ready to download after you approve.

7. How do I pay for my order?

Currently, we only accept Paypal payments or invoices if requested. Other payment methods will be available soon.


Any questions, please contact us via email: